Matched Necklace - The whole heart necklace contains 2 parts and each part has a nameplate hanging. Exclusive Jewel - The creative accessory that you have been looking for to share with a special person, making as a stylish and unique statement piece you can wear any time. For Couples or BFF - Two names can be customized, this necklace set is a romantic and fantastic gift choice for your lover, family or best friends on birthday, anniversary, Valentine’s Day, Christmas and etc.
3. Please feel free to Email us with any special requests or questions.
DELIVERY & SHIPPING
Delivery Time= Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product page. Add the processing time to the shipping time for an estimate as to when you will receive your order.
PROCESSING TIME
Processing time differs from product to product. Most items are made-to-order and request 3-7 business days to handcraft.
SHIPPING TIME
Many factors contribute to delivery time. We make every effort to ship your product out as soon as possible within these time frames that are listed on each product page.
Standard Shipping
Expedited Shipping
Urgent Shipping
United States
6-12 working days
4-9 working days
2-7 working days
United Kingdom
5-11 working days
4-9 working days
2-7 working days
France
7-12 working days
4-9 working days
2-7 working days
Germany
6-14 working days
4-9 working days
2-7 working days
Australia
6-12 working days
N/A
2-7 working days
Canada
5-11 working days
N/A
2-7 working days
Other Countries/Regions
7-20 working days
N/A
2-7 working days
*Please note that the time frame mentioned above doesn't include production time and account for delays caused by vendors or service and weather disruptions.
Where We Ship
For your convenience, we are happy to ship our products to every place in the world with Internationally.
Tracking An Order
You'll receive an e-mail that confirms your order has been shipped, issues your shipment tracking number, and provides a direct link to the carrier's package-tracking site. If you require further tracking information, please Email sale@youonlyjewelry.com
IMPORTANT
When the carrier returns an undeliverable package because of address problem to us, you will be charged for reshipping costs. If you require refund, please note that there will be a 50% restocking fee for the personalized items.
